The maritime industry relies on extensive technical, regulatory, and operational documentation. Retrieving the right information quickly is often challenging, leading to inefficiencies in daily operations, inspections, and compliance processes. LIBRA AI Technologies, in collaboration with Benefit Software, a leading provider of ERP solutions for the shipping industry, and PaperGo, our trusted software development partner, developed Polus.AI, an AI-powered solution designed to transform how maritime professionals access and interact with critical documentation.

Polus.AI enables ship crews and office personnel to instantly retrieve technical, safety, procedural, and regulatory information through an intelligent search interface. It integrates seamlessly with Benefit's ERP system, regulatory databases, and operational documents, eliminating the need to navigate through complex manuals and fragmented databases.

The Challenge: Navigating the Complexity of Maritime Documentation

Maritime companies manage vast amounts of documentation, including:

  • Safety protocols and compliance guidelines
  • Technical manuals for ship operation and maintenance
  • Inspection and audit documentation
  • Regulatory requirements that frequently change

Accessing this information efficiently is often difficult due to fragmented and frequently updated regulations, time-sensitive operational needs, and strict data access controls. Furthermore, some maritime professionals have limited experience with AI-driven tools, requiring a user-friendly and intuitive solution.

Our Solution: AI-powered Search and Document Processing

Polus.AI is an AI-driven question-answering solution in the form of a chatbot that helps maritime professionals quickly and accurately retrieve critical information and get concrete, generative answers to their inquiries. The system first retrieves relevant document fragments and then generates responses grounded on the maritime context, peculiarities, and the company's documents. It uses Large Language Models (LLMs) and a Retrieval Augmented Generation (RAG) pipeline to process structured and unstructured data, transforming scattered documentation into easily accessible guidelines.

Key Features of Polus.AI
  • Natural Language Question-Answering (QA): Maritime professionals can ask questions in plain language and receive precise, context-aware responses based on company documentation.
  • Retrieval Augmented Generation (RAG) Pipeline: The system first retrieves relevant document fragments and then enhances responses with additional context, ensuring accuracy and completeness.
  • Database-Backed Document Retrieval: Unlike traditional keyword-based search systems, Polus.AI provides real-time access to the most up-to-date versions of regulatory and operational documents.
  • Automated Document Updates: Ensures that changes in technical manuals, safety policies, and industry regulations are reflected in the system.
  • Secure Access Control: Implements role-based authentication, ensuring that sensitive company information is available only to authorized personnel.
  • User-Friendly Interface: Provides an intuitive chat-based search experience, allowing both office personnel and ship crews to easily retrieve critical information.

With these capabilities, ship crews can quickly access safety procedures, and office personnel can retrieve operational data and find regulatory information without delays, improving decision-making and operational efficiency.

Impact on Maritime Operations

With Polus.AI, maritime professionals can now retrieve the information they need faster and more accurately, reducing operational delays and compliance risks.

The key benefits include:

  • Faster Information Retrieval: Polus.AI reduces search times by 95%, allowing crews and office personnel to retrieve critical information instantly.
  • Accuracy in Responses – AI-powered search ensures that answers to technical and regulatory queries are precise and reliable.
  • Enhanced Compliance Readiness: Immediate access to up-to-date regulations minimizes the likelihood of errors during inspections and audits.
  • Streamlined Documentation Management: By identifying redundancies and inconsistencies, Polus.AI optimizes document organization and accessibility.

These improvements translate into more efficient operations, reduced compliance risks, and a smoother flow of information across maritime organizations. By ensuring that professionals at sea and onshore have quick, reliable access to critical data, Polus.AI empowers them to work more effectively and confidently.

An Award-Winning Innovation

The impact of Polus.AI has been recognized at the AI & Data Awards, organized by BOUSSIAS Communications, where it received two prestigious distinctions for its role in advancing AI-driven maritime solutions.

  • Gold Award in the category "Best in Maritime" for its role in enhancing information accessibility and operational efficiency in the sector.
  • Silver Award in the category "Best Use of Large Language Models" for leveraging advanced AI to transform maritime professionals' interaction with documentation.

These awards underscore the growing importance of AI-driven innovation in the maritime industry, highlight the strength of our collaboration with Benefit Software and PaperGo, and reflect our commitment to creating reliable, high-impact AI solutions that solve real-world challenges.

Conclusion

Polus.AI is redefining maritime information management, enabling professionals to access critical documentation faster, navigate complex regulations more easily, and make informed decisions with confidence. By leveraging large language models and intelligent search capabilities, it transforms scattered and unstructured data into accurate, accessible, and actionable insights.

Beyond efficiency gains, Polus.AI strengthens accuracy, compliance, and operational readiness, reducing delays, minimizing errors, and streamlining inspections. This ability to deliver real-world results has been recognized at the 2025 AI & Data Awards, reinforcing its role in driving AI-powered innovation in the maritime sector.

At LIBRA AI Technologies, we remain committed to scientific rigor and technological excellence, ensuring that AI innovation translates into practical, high-value solutions that truly enhance industry operations.